Category Archives: Finance

So, California, how are your Obamacare plans working out so far?

http://twitter.com/#!/grantklein/status/425811138022883328

After months of anxious anticipation, insurance policies purchased under Obamacare finally went into effect on January 1. We’ve been told the new regime would be Heaven on Earth, but some Californians are finding that things aren’t quite so peachy. As Twitchy reported, Anthem Blue Cross (the largest insurer in California’s Obamacare exchange) has been inundated with complaints from enrollees (or those trying to enroll) who can’t get through to customer service staff. That was two weeks ago. Judging by the tweets we’ve been seeing the past few days (see below), not much has changed.

http://twitter.com/#!/the_patdeezy/status/426116675331555328
http://twitter.com/#!/joshuaw/status/426493934458519552
http://twitter.com/#!/MissShevaughn/status/425337643992248320
http://twitter.com/#!/HandsomeTimmyD/status/424989565196058624
http://twitter.com/#!/OnstadsIns/status/426448079684771841
http://twitter.com/#!/Erinjoyhenry/status/426392325590249472
http://twitter.com/#!/dickcaps/status/426189294164660224
http://twitter.com/#!/samhouston/status/426165047484628992
http://twitter.com/#!/ArchStanton52/status/426152390186647552
http://twitter.com/#!/cb2705/status/426084176257765376
http://twitter.com/#!/cgoodmac/status/426076824410419201
http://twitter.com/#!/bobdavis84/status/426071593979109377

@AnthemPR_CA
Dear ANTHEM , I would say you SUCK but that would be a complement .
Regards , scott— Scott Thomas (@carpetscott) January 22, 2014

http://twitter.com/#!/krista_eliza/status/425796672136814593
http://twitter.com/#!/yousseftaki/status/425764868671549440
http://twitter.com/#!/ahmeyersLA/status/425738592132927489
http://twitter.com/#!/malibufire/status/425730941705654272
http://twitter.com/#!/scottyg7/status/425670355269603329
http://twitter.com/#!/mehallo/status/425375756449886208
http://twitter.com/#!/SaraMorrison/status/425384631035125760

Blue Shield California is reportedly the second-largest insurer in California’s Obamacare exchange. The customer service situation there appears to be every bit as awful as Anthem’s:

http://twitter.com/#!/tony_g1122/status/426492241612255232
http://twitter.com/#!/tekhan/status/426487799127097344
http://twitter.com/#!/tekhan/status/426491177982894080
http://twitter.com/#!/songwritersplay/status/426456810808029184
http://twitter.com/#!/hayesstaci/status/425386472309420033
http://twitter.com/#!/beccaeliasen/status/426421289620762625
http://twitter.com/#!/jonwsimmons/status/426232598877073408
http://twitter.com/#!/AaronSOLD/status/426228234317869056
http://twitter.com/#!/tvladeck/status/426145095105011712
http://twitter.com/#!/geoffreyo/status/426123709229694978
http://twitter.com/#!/danileh/status/426073912783278080
http://twitter.com/#!/ChelsLady/status/426067382486827009
http://twitter.com/#!/iammattfried/status/426060290539528192
http://twitter.com/#!/BenLevy74/status/426043077065596928
http://twitter.com/#!/CodyHopkins/status/425786462475661312
http://twitter.com/#!/Qnhatshepsut11/status/426047495580307456
http://twitter.com/#!/cphartman/status/425666799720345600

Lousy customer service is just the tip of the iceberg.

Here’s a tweeter who says the entire UCLA Medical System has been dropped from Blue Shield’s provider network:

http://twitter.com/#!/rachelyonda/status/425717634126995456

Here’s a similar complaint from a tweeter who had hoped to receive treatment at Eisenhower Medical Center in Coachella Valley:

http://twitter.com/#!/billnandy/status/425680346706087936

Nervous yet, Californians? If you’re in an Obamacare plan, you probably should be:

http://twitter.com/#!/LABeachmom/status/426390104467197952
http://twitter.com/#!/elinewell/status/426146743630053376
http://twitter.com/#!/deecarly/status/425366215662370817
http://twitter.com/#!/VeryPROUDAuntie/status/425721346237034496

Presumably, not everyone complaining about his or her health plan is an Obamacare enrollee. On the other hand, a majority of people who enrolled in California’s Obamacare exchange signed up with one of the two insurers mentioned above (i.e., Anthem Blue Cross or Blue Shield California).

In short, if you like your doctor, you may not be able to keep your doctor. But — great news! — you can keep your craptastic Obamacare plan that won’t answer your phone calls.

Congratulations, California!

Related:

‘This is insane’: Staunch Obamacare supporter getting screwed by Anthem Blue Cross

‘Your system is broken’; Californians have had it with Blue Shield

California Obamacare provider inundated with complaints

Obamacare train wreck: Stage IV gallbladder cancer survivor can’t keep her doctors

Keep your doctor, period? Meet Americans who say they already lost their docs under Obamacare

Missouri’s largest insurer excludes top hospitals from its Obamacare-compliant plans